Privacy Policy

Last updated: August 15, 2024

This Privacy Policy explains how Guangzhou Haoqianyi Information Technology Co., Ltd. ("Company," "We," or "Our") collects, uses, discloses, and otherwise processes personal information related to our website at https://platform.bestfulfill.com (the "Website") and the related content, platforms, services, and other features provided online or through online services (collectively referred to as "Services"). This policy does not address privacy practices related to job applicants, employees, or other personnel.

Information We Collect

We collect personal information in three ways:

1. Directly from individuals when they provide information by interacting with us.
2. Automatically when individuals interact with our Services.
3. From third-party sources, potentially even before we interact directly with users.

Information You Provide Directly

When you register an email, create an account, place an order via the Website or through other means, or communicate with us regarding our products, you provide certain personal information, and we collect certain personal details about you. This information can be directly or indirectly related to you and may include:

• Your name, personal or work email, personal or work physical address, personal or work phone number, billing information, and information regarding products or services that you are interested in, purchased, or returned.
• When you make a purchase or attempt to make a purchase through the Website, we collect certain information, such as:
  • Contact Information: Includes name, email address, phone number, and communication preferences. If you provide your mobile number (including for SMS services), we also collect and store this number.
  • Query Information: Includes details provided via contact forms or messages submitted to us through the Website.
  • Account Information: Includes your name, industry, employer, title, company logo, email address, phone number, username and password, profile information, payment and purchase history, and any other information you provide.

Information We Collect Automatically

Like most digital platforms, we and our third-party service providers may collect device information, including browsing behavior and website usage patterns when you visit or interact with our Website. This data may include personal data, depending on your location, and may include:

• Log data (e.g., IP address, operating system, browser type, browser ID, URLs entered, referral pages/activity, access date/time, time zone, time spent on our Website, errors during website access, analytics data such as entry and exit paths, usage and activity on the Website)
• Location data (general geographic location based on log data collected by us or our third-party providers)

We use the following technologies to collect device information:

• Cookies: Data files placed on your device or computer, typically containing an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
• Log files: Track actions occurring on the Website and collect data, including IP address, browser type, ISP, referral/exit pages, and timestamp.
• Web Beacons, Tags, and Pixels: Electronic files used to record how you navigate the Website.

We use Google Analytics (provided by Google, Inc. ("Google")) to collect and analyze reports about traffic on our Website. For more information on Google Analytics and how it is used for these non-advertising purposes, visit Google's privacy policy. Current opt-out options can be found here.

To manage cookies, individuals can change their browser settings to:

• Notify them when cookies are received, so they can choose whether to accept them.
• Disable existing cookies.
• Automatically reject cookies.

Please note, doing so may negatively impact your experience using our Website, as some features and products may not function correctly. Depending on your device and operating system, you may not be able to delete or block all cookies. If individuals wish to reject cookies across all browsers and devices, they must do so on each browser on every device they actively use.

Information We Obtain from Third Parties

We also obtain personal information from third parties, which we often combine with information automatically or directly collected from individuals. We may receive personal information from the following third-party sources:

• Business Partners: When individuals use our services in conjunction with our business partners, we may receive personal information from them, allowing our business partners to share it with third parties.
• Social Media: When individuals interact with our services via social media networks, such as logging in via a social network, linking their Google or Facebook accounts, liking or following us on Facebook, or sharing content via Google, Facebook, Twitter, or other social networks, we may receive personal information that social networks share with third parties.
• Service Providers: Third-party service providers acting on our behalf (e.g., survey and marketing providers) may collect and share personal information with us.
• Information Providers: We may occasionally receive information from third-party information providers to correct or supplement the personal information we collect.
• Public Sources: We collect personal information that is publicly available, such as contact information, employment-related data, and service interest data, and we may combine it with information collected directly from individuals.

How We Use Your Personal Information

We generally use the information we collect to fulfill our contractual obligations, promote our operations, and for legitimate business interests, or with your consent. More specifically, we use your personal information to:

• Fulfill or satisfy the reason for providing the information, such as fulfilling our contractual obligations, providing requested services, and processing transactions.
• Manage our organization and daily operations.
• Connect and enter third-party account data.
• Communicate with individuals via email, SMS, social media, and/or phone.
• Notify individuals of changes to our services.
• Provide notifications about accounts and/or subscriptions, including expiration, renewal, and email instructions.
• Request individuals to complete surveys related to our organization, partners, or services.
• Promote our services, including via email, direct mail, phone, or SMS.
• Provide news, special offers, and general information about products, services, and events of interest to individuals.
• Manage, improve, and personalize our services, including identifying individuals and remembering information when they return to our website.

Sharing or Disclosing Your Personal Information

We do not sell, rent, or lease personal information, and we have not done so in the last 12 months before the effective date of this Privacy Policy.

To provide you with the requested or purchased services or products, we may share, transfer, and/or disclose your personal information to third parties in the following situations:

• Affiliates: We may share personal information with companies we own or control or companies that own or control us, especially when cooperating to provide services.
• Business Partners: We share personal information with our operational, sales, marketing, and financial business partners.
• Marketing Providers: We share personal information with marketing providers to communicate our services.
• Customer Service and Communication Providers: We share personal information with third parties to assist with customer service and communication with individuals submitting inquiries.
• Other Service Providers: We employ third-party service providers to execute business or operational services, such as website hosting, infrastructure configuration, IT services, analytics, administrative services.
• Other Business Needs: We may share personal information with third parties individuals engage with through our services, or as needed to fulfill requests or transactions, such as payment processing services.
• Business Transactions or Reorganization: We may disclose personal information to third parties in connection with business transactions, such as mergers, acquisitions, joint ventures, or financing. In case of bankruptcy, insolvency, or takeover, personal information may also be disclosed.
• Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement:
  • To detect, stop, or prevent fraud.
  • To protect health and safety.
  • As required by applicable law.
• Other Situations with Consent: We may disclose personal information to third parties with consent or instruction from the individual.

Data Protection Rights under GDPR for EEA/EU Data Subjects

If you are a resident of the European Economic Area (EEA) or the European Union (EU), you have certain data protection rights. We strive to take reasonable steps to enable you to correct, modify, delete, or restrict the use of your personal information.

California Data Subject Rights

As per California Civil Code §§ 1798.83-1798.84, California residents have the right to request us to disclose the categories of personal information shared with affiliates and/or third parties for marketing purposes and provide contact information.

Do Not Track

Currently, we do not respond to "Do Not Track" signals or settings in web browsers. Even if you have "Do Not Track" signals enabled, we may still deploy cookies and other technologies to collect data.

Children's Privacy

Our services are not directed at children under 13 years of age (16 years of age for EEA/EU), and we do not knowingly collect or solicit their personal information. If a child under 13 years (16 years for EEA/EU) has provided us with personal information, we encourage their parent or guardian to contact us to request deletion.

Third-Party Websites and Services

Our Website and Services may contain links to third-party websites, plugins, and applications. This Privacy Policy does not apply to third-party sites or services unless we explicitly state otherwise.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

International Transfers of Personal Information

Your personal information may be transferred to and maintained on computers located outside your jurisdiction, where the data protection laws may differ from those of your jurisdiction. By using our Services, you understand and consent to the transfer of your personal information to the United States.

Security of Your Information

We implement security measures designed to protect your personal information during transmission and after it is received. However, no method of information transmission is completely secure, and we cannot guarantee the effectiveness of these measures.

Opt-out of Communications

You may opt out of receiving marketing or other communications from us at any time by clicking the unsubscribe link in any email you receive or by using the contact information provided below.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the date at the top of the Privacy Policy. Significant changes will be communicated to you via email, a prominent notice on our Website, or other appropriate channels.

Contact Us

If you have any questions or requests regarding this Privacy Policy or other privacy-related matters, please email us at wayne.l@bestfulfill.com.

Or you may send inquiries to: